Order Processing

  • Processing Time: 1-3 business days
  • Order Changes: Must request within 1 hour of purchase
  • Verification: Large orders may require ID confirmation

Shipping Options

ServiceDelivery TimePrice (U.S.)
Standard3-7 business days$7.95 (Free over $125)
Expedited2-3 business days$14.95
Priority1-2 business days$24.95

International Shipping

  • Available to 50+ countries
  • Delivery: 7-21 business days
  • Customer responsible for:
    • Customs duties
    • Import taxes
    • Compliance with local regulations

Order Tracking

  • Tracking number emailed upon shipment
  • Real-time updates via carrier website
  • Contact us if no movement after 5 business days

Special Considerations

  • Tall Sizes: Ships in specially reinforced packaging
  • Multiple Items: May ship separately
  • Signature Required: For orders over $250

Holiday Shipping

  • Extended processing during peak seasons
  • Check holiday deadlines in [Shipping Schedule]

Undeliverable Packages

  • 3 delivery attempts made
  • Returned after 10 business days
  • Restocking fee may apply

FAQ

Q: When will my order ship?
A: Most orders ship within 24 hours on business days

Q: Can I change my shipping address?
A: Only before order processes (check order status)

Q: What if my package is damaged?
A: File claim within 48 hours with photos

For more details visit our [Help Center]